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Citizen Charter

Citizen Charter

 

S/L no

Type of Service Service

Difficulties while providing service

 

People Level Govt Level

01

 

Revenue administration
Jalmahal lease

 

·  People have little or no idea about land.

· Lack of necessary paperwork.

· Lack of required manpower Insufficiency of required forms.

02

Development Administration
Supervision of development work of various departments
Public awareness is low
Lack of technical knowledge

03

 

Certificates of activities of various departments / agencies
No idea about the process.
Complex process

04

Law and order
Conduct mobile courts
Lack of proper idea
Lack of necessary manpower

05

Law and order
Section 144 issued
Lack of proper concept

 

 

Lack of necessary manpower

06

Disaster management
Distribution of relief materials, VGD, VGF
People's demand is high, they have no idea about the process
Insufficiency of resources

07

Social security fence
Distribution of allowances to the elderly, widows and the disabled

 

 

People's demand is high, they have no idea about the process

 

Insufficiency of resources

08

Educational Institutions
Inspection, management, payment of salary bills
Attitude of non-cooperation due to lack of proper legal basis
Limitations on taking effective action

09

Protocol management

 

Protocols are not a viable management
Lack of manpower

10

Grant distribution

 

Demand is high
Insufficient supply